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Where Our Products Are Sold
Our high potency supplements are intended to be administered under the supervision of physicians and other qualified health professionals. We purposely disallow sales through mass marketers and chain drugstores. Pure Encapsulations also exports to many countries throughout the world. We are a leading supplier of supplements to pharmaceutical distributors in Germany and Austria.

How to Place an Order
Pure Encapsulations sells its products exclusively to healthcare professionals.  Orders are accepted by phone, fax or via our website. Orders may be phoned-in on our toll-free line at 800-753-2277, Monday through Friday from 8 am to 8 pm EST. An automated answering machine is available for after-hours ordering. Orders may be faxed toll-free anytime to 888-783-2277. Secure orders can be placed online 24 hours a day by visiting the Products section of our website.

Same Day Shipping
Orders received by 5 pm EST are shipped that day.  

Our Guarantee/Return Policy
All Pure Encapsulations formulas are backed by a 30-day money-back guarantee. Please call for a return authorization before returning any products to us. Sorry, we cannot accept returns beyond 30 days.

Quantity Discounts
Shipments over $6,000 20%
Shipments over $3,000 15%
Shipments over $1,500 10%
Shipments over $750 7%
Shipments over $300 5%
Shipments over $200 Shipping is free

Shipping Charges/2 Day Delivery
As the manufacturer, we carefully control our inventory. In 2005, we shipped 99.9% of all orders the same day the order was received, without backorders. 

* Orders placed before 5:00pm EST will ship that day. 
* Shipping is FREE for orders over $200 
* Orders under $200 please add $8.00 for shipping. 
* Orders outside of our 1-2 day UPS delivery zone will ship UPS 2-Day Air at no additional charge. 

Payment Terms
Orders are shipped pre–paid by check, Discover, MasterCard, VISA or American Express.

Privacy Policy
Pure Encapsulations is committed to protecting the privacy of our valued customers. Please see our Privacy Policy.

Forgot Password
If you've forgotten your password, simply enter your email address on the login screen and you will receive an automated email that contains your password.

Website Registration/Online Ordering
For healthcare professionals new to Pure Encapsulations, access to online ordering will be provided 24-48 hours after registering on our website.

Supporting Materials
Pure Encapsulations offers an attractive poster for advertising our products in your office. Educational pamphlets on our quality control and manufacturing excellence are available in packets of 25. A display holder for these pamphlets is also offered. We also provide brochures for some of our most prized specialty products, including UltraNutrient, Nutrient 950, IsoProtein and PureWeigh PREMEAL. All of these are free of charge and can be found in both the Products drop down menu and the Health Library drop down menu. We now provide books online as well, which can also be found in the Products and Health Library section of our website. In addition, we provide Clinical Essentials, an extensive third party online database developed by Healthnotes, Inc.,with information on hundreds of herbs, supplements, health concerns and potential drug-nutrient interactions.

Order Forms and Catalogs
Found in both the Product and Health Library drop down menus, here you can download professional and patient materials, including catalogs and order forms.

Contact Us
Please visit the Contact Us page.


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