Q: Is your CoQ10 the cis or trans configuration?

A: Pure Encapsulations' CoQ10 is obtained naturally by fermentation. A series of crystallization and evaporation steps follows in order to achieve optimal purification. This results in the production of CoQ10 with a side chain of 10 isoprenoid units in the trans configuration, the form of CoQ10 that occurs naturally in the body's cells.

Q: What are your vitamin C products derived from?

A: Vitamin C contained in Pure Encapsulations Pure Ascorbic Acid, Ascorbyl Palmitate, and Buffered C is derived from corn dextrose fermentation. Sensitivity to this product, even for people with a sensitivity to corn, is rare since the protein has been removed.

Q:Lactobacillus acidophilus was left on my doorstep overnight. Is it still good?

A: Our refrigerated probiotics are packaged in insulated boxes to maintain proper temperature and viability. Furthermore, we overfill the capsules to ensure full activity by the time the product reaches its destination. A package left in 90-degree heat for more than 4 days would be a concern.